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Five Reasons to Stop Using Your Mobile Personal Line for Business
Five Reasons to Stop Using Your Mobile Personal Line for Business
It can be easy to use your personal phone number for business calls—after all, it's already set up! In this blog post, we will look at why you might want to reconsider that decision and get yourself a separate business phone number.
Dialpad vs Aircall; What You Should Know Before You Buy
Dialpad vs Aircall; What You Should Know Before You Buy
VoIP is the future of business communications. It is cheap, flexible, and infinitely scalable, plus it comes with a wide range of features that is not accessible on traditional phone systems. In this series of blog posts, we compare a variety of VoIP providers to help you choose the right solution for your business.
The Best Way to Route Your Inbound Calls Efficiently and Deal with Spam
The Best Way to Route Your Inbound Calls Efficiently and Deal with Spam
Like most phone owners, we are sure that you are familiar with numerous irritating calls imposing useless proposals or questionnaires. The costs associated with junk calls can be very high as they distract you or your employees from work. In this blog post, we will share with you how you can block unnecessary calls without losing customers, as well as how to build a clear system of forwarding incoming calls, as it allows you to distribute client traffic correctly.
The Ultimate Guide for a Successful Brand Awareness Campaign
The Ultimate Guide for a Successful Brand Awareness Campaign
Branding is essential for creating real, long-lasting growth within any company. In this blog post, we will help you better understand brand awareness, so you run campaigns that enable your business to stand out and thrive.
Improve Your Business Performance with Call Analytics
Improve Your Business Performance with Call Analytics
Calls remain the main channel for business communication with customers. As callers are often your best leads, it is crucial to analyze all call data comprehensively. In this blog post, we will provide an overview of call analytics, examining its functions and capabilities that allow you to make the company's service more customer-oriented and marketing more efficient.
Dialpad vs Inperium Talk; How to Pick the Right Provider for Your SMB
Dialpad vs Inperium Talk; How to Pick the Right Provider for Your SMB
VoIP technology has become a staple technology tool for modern businesses. In this blog post, we are going to help you choose the right business phone solution for your business.
What Is Customer Churn, and How You Can Calculate It?
What Is Customer Churn, and How You Can Calculate It?
In order to create long-term sustainable growth, you need to understand any retention issues that your business may have; therefore, one of the most important metrics to track is your customer churn rate. In this blog post, we will look at how to calculate customer churn and what steps you can take to reduce it.
Incentives to Offer an Unhappy Customer
Incentives to Offer an Unhappy Customer
Every company, at some point, will have to deal with unhappy clients. How you respond will determine whether they move to competitors or stay with you. In this blog post, we will share with you how to identify unhappy customers and what incentives you can offer to turn them into loyal clients.
Changing Phone Providers? Here is How to Keep Your Existing Number
Changing Phone Providers? Here is How to Keep Your Existing Number
Just because you have switched providers doesn't mean you can't take your phone number with you. In this blog post, we will walk you through the process of porting your phone number.
What Is a Customer Journey Map and Why Is it Important?
What Is a Customer Journey Map and Why Is it Important?
The best way to understand your customer is to put yourself in their shoes. In this blog post, we will explain everything you need to know about the customer journey, what it is, why it is important and how to map it.
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