Products
Resources
Stay Connected No Matter Where You Are with Excellent Remote Work Capabilities
Many employees simply don’t need to be in the office to be productive. Moreover, remote work enables companies to hire talent globally, reduce costs, and outperform competitors. Inperium Talk provides extensive remote work functionality to keep your staff connected anywhere, anytime.
Place and receive calls anywhere, anytime, on any device
The “workplace” is no longer limited to the corporate office or even the home office. Today, employees need to be able to collaborate and communicate effectively from anywhere. Inperium Talk’s cloud-native technology empowers employees to stay connected and productive regardless of their location — no additional hardware needed.
Quick and easy setup
Get set up in minutes and start making and receiving calls instantly.
Number porting
Retain your current phone numbers for a seamless experience for everyone.
Full-service web UI
Customize user preferences and manage system settings for the entire organization.
iOS and Android apps
Place and answer calls from your mobile device and still maintain a single, unified call history.
Don’t sacrifice quality for mobility
Many organizations today are embracing the hybrid work model to attract and retain the best talent and reduce costs. But they cannot afford to let the quality of collaboration and customer service slide because their workforce is no longer tied to the corporate office. Inperium Talk helps distributed teams stay engaged with customers and each other, keeping all conversations on track and delivering great customer experience.
Cold and warm call transfers
Assist callers better by transferring them to someone with the required expertise.
Parallel calls
Put a conversation on hold and start or accept another call on the same or a different line.
Stay fully armed, even while wearing sweatpants
There’s a secret to ensuring high productivity among a remote or hybrid workforce: Give employees the tools they need to succeed. Inperium Talk provides a wealth of easy-to-use features that enable employees to communicate and collaborate seamlessly, in or out of the office.
Easy access to voicemail
Listen to any voicemail message — or simply read an accurate transcription.
Business call history
Review all your inbound and outbound calls, including missed calls, and call back in just one click.
CRM synchronization
Handle tough client questions more easily with context information from your CRM.
Stay on top of remote worker productivity with call analytics
Many companies are concerned about productivity as employees spend less time, or no time at all, in the office. To ensure the work-from-anywhere model is succeeding, they need transparency and control. Inperium Talk provides 360-degree visibility into all call activities so businesses can know exactly how well remote employees are measuring up — or even exceeding — their office-based colleagues.
Real-time calls dashboard
View all essential call metrics in one place and gain deep insight into team KPIs.
Detailed call reports
Get the hard data you need for sound decisions with detailed reports on all call activity.
AI-based sentiment analysis
Track how callers feel about their experience so you can keep improving.
Copyright © 2021 Inperium Corp.