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DialLink Plans & Pricing
We offer straightforward pricing with no hidden fees. All of our plans include unlimited calling and messaging across the US and Canada, with flexible metered options available for enterprise needs.
Find the plan that fits your business and try it free for 7 days to see how DialLink can streamline your communications.
Choose the Plan that Fits Your Business
Annually
Monthly
All prices in USD. Applicable taxes and fees added at checkout
 Essential |  Professional |  Enterprise | |||
| Per user/month | $15-25% | $25-16.6% | $40-20% | ||
| Core features | |||||
Calling (US & Canada) | Unlimited* | Unlimited* | Unlimited or metered* | ||
Messaging (US & Canada) | Unlimited* | Unlimited* | Unlimited or metered* | ||
 Carrier review & setup fees* | $19 one-time | $19 one-time | $19 one-time | ||
| Messaging fee (per month)* | $1.50-3 | $1.50-3 | $1.50-3 | ||
International calling & messaging | See rates | See rates | See rates | ||
Phone numbers included | 1 per user | 1 per user | 1 per user | ||
Additional local phone numbers | $5 each | $5 each | $5 each | ||
Additional toll-free phone numbers | $7 each | $7 each | $7 each | ||
Porting of phone numbers from other carriers |  | | | ||
High-definition (HD) voice | | | | ||
| Productivity & collaboration features | |||||
Business contact book | | | | ||
Contact sharing | | | | ||
Contact syncing | | | | ||
Call recording | | | | ||
Call forwarding | | | | ||
Voicemail | | | | ||
Ring groups | | | | ||
Parallel calls | | | | ||
Call history | | | | ||
Caller ID names (CNAMs) | | | | ||
Custom business hours | | | | ||
Auto-receptionists | | | | ||
Single-level IVR menus | | | | ||
Cold transfers | | | | ||
Warm transfers | | | |||
Multi-level IVR menus | | | |||
Group calling | | | |||
Call holding | | | |||
Contact enrichment | | | |||
RCS messaging | | ||||
| Articial intelligence features | |||||
Automatic spam call detection | | | | ||
Voicemail transcription | | | | ||
Text-to-speech generation | | | | ||
AI Voice AgentsNew | 5 included* | Unlimited* | |||
AI knowledge base | | | |||
Call tagging | | | |||
Call transcription | | | |||
Automatic call recording | | | |||
Call summaries | | | |||
Action items | | | |||
Sentiment analysis | | | |||
AI-suggested messages | | | |||
| Integrations | |||||
Pre-built Zapier integration | | | | ||
Open API | | | |||
| Administration & security features | |||||
Role-based access control (RBAC) | | | | ||
Screen reader support | | | | ||
Keyboard navigation | | | | ||
Admin portal | | | | ||
Desk phone support | | | | ||
Desktop & mobile apps | | | | ||
HIPAA & BAA compliance | |||||
SOC 2 reporting | |||||
| Support | |||||
Knowledge base | | | | ||
Chat support | | | | ||
Phone support | | ||||
Professional setup services | |||||
Service level agreement (SLA) | |
| Core features | |
| Calling (US & Canada) | Unlimited* |
| Messaging (US & Canada) | Unlimited* |
| Carrier review & setup fees* | $19 one-time |
| Messaging fee (per month)* | $1.50-3 |
| International calling & messaging | See rates |
| Phone numbers included | 1 per user |
| Additional local phone numbers | $5 each |
| Additional toll-free phone numbers | $7 each |
| Porting of phone numbers from other carriers | |
| High-definition (HD) voice | |
| Productivity & collaboration features | |
| Business contact book | |
| Contact sharing | |
| Contact syncing | |
| Call recording | |
| Call forwarding | |
| Voicemail | |
| Ring groups | |
| Parallel calls | |
| Call history | |
| Caller ID names (CNAMs) | |
| Custom business hours | |
| Auto-receptionists | |
| Single-level IVR menus | |
| Cold transfers | |
| Warm transfers | |
| Multi-level IVR menus | |
| Group calling | |
| Call holding | |
| Contact enrichment | |
| RCS messaging | |
| Articial intelligence features | |
| Automatic spam call detection | |
| Voicemail transcription | |
| Text-to-speech generation | |
| AI Voice AgentsNew | |
| AI knowledge base | |
| Call tagging | |
| Call transcription | |
| Automatic call recording | |
| Call summaries | |
| Action items | |
| Sentiment analysis | |
| AI-suggested messages | |
| Integrations | |
| Pre-built Zapier integration | |
| Open API | |
| Administration & security features | |
| Role-based access control (RBAC) | |
| Screen reader support | |
| Keyboard navigation | |
| Admin portal | |
| Desk phone support | |
| Desktop & mobile apps | |
| HIPAA & BAA compliance | |
| SOC 2 reporting | |
| Support | |
| Knowledge base | |
| Chat support | |
| Phone support | |
| Professional setup services | |
| Service level agreement (SLA) |
*
Our Unlimited calling and messaging plans are subject to a Fair Usage Policy to ensure consistent service quality for all customers. These plans are designed for typical business use and usage levels are monitored. Usage that significantly exceeds standard levels may be adjusted. Please refer to our Fair Usage Policy for more details.
Annually
Monthly
All prices in USD.Applicable taxes and feesadded at checkout
| Call queues | |
| Automated callback | |
| Custom hold music | |
| On-duty status for operators | |
| Alerts for no on-duty operator | |
| Caller overflow handling | |
| Real-time operator switchboard | Coming soon |
DialLink Pricing Calculator
Choose billing cycle
Annually
Monthly
Choose plan
Specify number of users
$15 per user/month
Each user gets one phone number for free
Add more local phone numbers
$5 each for each local number
Add more toll-free phone numbers
$7 each for each toll-free number
Contact Center Add-on
$40 per user/month
The number of users is specified above
Your Total Monthly Fee
Essential plan fee
1 user
per month
Price per month
Billed annually at
$240
$180
All prices in USD. Applicable taxes and fees added at checkout
Metered rates
Domestic calling
Outbound calls
Free within included plan minutes. Then, $0.0195 per minute.
Inbound calls
Free within included plan minutes. Then, $0.0015 per minute.
Toll-free calling
Outbound calls
Free within included plan minutes. Then, $0.0039 per minute.
Inbound calls
Free within included plan minutes. Then, $0.03 per minute.
AI voice agent calling
Outbound calls
$0.50/min applies in addition to standard calling rates. Usage counts toward your plan’s included minutes.
Inbound calls
$0.50/min applies in addition to standard calling rates. Usage counts toward your plan’s included minutes.
Other calling
International calls
Сharged per minute based on destination.
See rates
Call recording
$0.005 per minute
Automated spam blocking
$0.007 per call
Phone number porting
Free of charge
Messaging
SMS
Charged per SMS based on destination.
See rates
AI-powered capabilities
AI-powered speech-to-text for calls and voicemail
$0.01 per minute.
AI-powered text-to-speech for greetings and IVRs
$0.01 per minute
Not sure which plan fits your business?
Try any plan for free and see how DialLink can transform your business communications!
